Legal Intake Specialist
Lawboss, PLLC – Dallas, TX
At Uvalle Law Firm, PLLC, we work hard and do right by people. The Lawboss is a fast-paced, high-volume personal injury law firm experiencing incredible growth and expansion. We are seeking a professional and skilled LEGAL INTAKE SPECIALIST to join our team. You will work with cutting- edge technology to deliver superior customer service and drive results and in return, you will experience a fostering, positive environment with opportunities for professional development and career advancement.
Responsibilities Will Include:
· Serving as an initial Point of Contact with potential new clients
· Establishing rapport and trust through effective communication
· Managing different types of situations and conversations driving towards a resolution
· Answering questions and providing possible solutions to deepen understanding and build confidence with our clients
· Providing strategic sales support by offering potential clients solutions and addressing their concerns and needs
· Building and fostering potential client relations through managing multiple potential client situations, needs, and inquiries on an ongoing basis
· Working independently and effectively as part of a results-oriented team
· Multi-tasking while remaining detail oriented
· Other duties as assigned and determined by business need
Qualifications & Skills –
· Proven track record with high level of customer satisfaction
· Experience in client or customer service or sales support roles
· Strong client or customer service skills with ability to anticipate and resolve problems through knowledge and good judgment
· Demonstrate dependability, strong work ethic and be self motivated
· Personal Injury or Claims experience is a plus, but not required
· Professional demeanor with excellent verbal and written communication skills
· High School Diploma or GED required
· Bilingual preferred (English and Spanish)
Your Job Type / Schedule –
· Full-Time
· Tier I – Monday through Friday, 8 am to 5 pm
What we offer:
· Comprehensive medical benefits including dental and vision
· Life Insurance
· Long Term Disability
· 401(k)
· Generous Paid Time-Off (PTO) and Holiday Schedule
· Beautiful office workspace, complimentary refreshments and fitness club access
· Bonus eligibility
· Monthly employee events
Work Location –
· Galleria -Dallas, TX 75240
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
- Wellness program
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Microsoft Office: 1 year (Preferred)
Ability to Commute:
Work Location: In person
